What is an AI Receptionist?
An AI Receptionist is a virtual assistant that answers your business calls, speaks naturally with customers, answers common questions, captures lead information, books appointments and routes calls when required. It operates 24/7, ensuring you never miss an opportunity.
How does an AI Receptionist work?
It uses advanced conversational AI to understand what callers are saying and respond naturally. It can answer questions, collect information, schedule appointments, qualify leads and transfer calls to the appropriate person or department.
Does the AI Receptionist sound like a real person?
Yes. Modern AI voice technology delivers natural, human-like conversations that make interactions feel professional and engaging. With access to leading voice creators such as ElevenLabs, we'll find a voice that suits what you're looking for.
Can the AI Receptionist answer calls outside business hours?
Absolutely. It can answer calls 24 hours a day, 7 days a week, including evenings, weekends and bank holidays.
Can the AI Receptionist book appointments?
Yes. It can integrate with your calendar or booking system to schedule appointments, consultations, property viewings, service visits and more without any manual intervention.
Can it transfer calls to my team?
Yes. Calls can be transferred to specific team members, departments, mobile phones or office numbers based on predefined rules or the caller's needs.
What happens if the AI cannot answer a question?
It can collect the caller's details, create a message, schedule a callback or transfer the call to a member of your team.
Can I customise the AI Receptionist for my business?
Yes. The AI is trained using your business information, services, frequently asked questions, opening hours, processes and brand tone of voice to ensure accurate and personalised responses.
Does it work with my existing phone number?
Yes. In most cases you can keep your existing business number and simply forward calls to the AI Receptionist.
Can the AI qualify leads?
Yes. It can ask qualifying questions, gather key information, determine customer requirements and send qualified leads directly to your sales team.
Is an AI Receptionist suitable for small businesses?
Absolutely. Small businesses often benefit the most because they can provide professional call handling without the cost of hiring full-time reception staff.
Which industries can use an AI Receptionist?
Estate agents, solicitors, accountants, healthcare providers, trades businesses, consultants, recruitment agencies, property management companies and many other service-based businesses.
Can it handle multiple calls at once?
Yes. Unlike a traditional receptionist, an AI Receptionist can manage multiple incoming calls simultaneously, so callers are never left waiting.
Will I receive details of every call?
Yes. You can receive call summaries, transcripts, recordings, lead details and notifications directly to your email, CRM or preferred business systems.
Is the AI Receptionist GDPR compliant?
Yes. Our AI Receptionist solutions are designed with GDPR compliance and data security in mind, helping UK businesses handle customer information responsibly.
How much does an AI Receptionist cost?
Plans start from £295 a month. The right plan depends on your call volume, required integrations and level of customisation. Most businesses find an AI Receptionist significantly more cost-effective than employing a full-time receptionist. See pricing
How quickly can I get started?
Most businesses can have their AI Receptionist configured and answering calls within a matter of days, depending on the complexity of the setup and integrations required.
Can the AI Receptionist integrate with my CRM?
Yes. The AI can integrate with many popular CRM, booking and business management systems to automatically capture customer information and streamline workflows.
Why choose an AI Receptionist instead of voicemail?
Many callers won't leave a message. An AI Receptionist engages callers immediately, answers questions, captures details and helps convert enquiries into customers.